9777bte Privacy Policy — Your Data, Our Responsibility

1. Introduction

9777bte We are fully committed to respecting your privacy. This Privacy Policy explains what personal information we collect, why we collect it, and how it is used and protected.

By using our platform, you agree to this Privacy Policy. If you disagree with any part of it, we recommend refraining from using our services.

9777bte believes that in the digital age, a user's data is their personal asset. We only collect what is necessary and use it solely for defined purposes.

2. Information We Collect

9777bte collects information from three main sources:

a) What you provide directly:

• Full name, date of birth, and national ID number
• Email Address & Mobile Number
• Password (stored in encrypted form)
• Payment details for deposits and withdrawals (Mobile Banking, Nagad, Rocket number)
• Document images uploaded for KYC verification

b) Automatically Collected:

• IP Address & Device Information
• Browser Type
• Browser Type & Operating System
• Site access times, page visits & session duration
• Cookie & Local Storage Data

c) From Third Parties:

• Transaction confirmation data from the payment gateway
• Risk Analysis Report from Fraud Prevention Services
• Identity verification report provided by the KYC verification provider

3. How We Use Your Information

9777bte uses your information only for the purposes listed below. Your data is never used for any hidden or undisclosed reason.

• Account Management: To handle registration, login, and profile updates smoothly.
• Identity Verification: To complete the KYC process and ensure account security.
• Transaction Processing: To complete each step of the deposit and withdrawal process.
• Fraud Prevention: To detect unusual activity and keep your account secure.
• Legal Obligations: To meet regulatory requirements in compliance with applicable laws.
• Customer Service: To promptly resolve your questions and complaints.
• Personalized Experience: To offer relevant bonuses and promotions based on your preferences and gaming history.
• Platform Improvement: To analyze usage patterns and improve our services.

4. Data Sharing & Disclosure Policy

9777bte does not share your personal information with any third party except in the limited circumstances below:

• Payment Provider: Mobile Banking, Nagad, Rocket — information required to complete transactions.
• KYC Service Provider: Specific document details required for identity verification.
• Fraud Prevention Partner: Limited technical data to identify suspicious activity.
• Legal Authorities: Upon a valid court order or lawful request from a law enforcement agency.
• Business Succession: In the event of a merger or acquisition, though users will be notified in advance.

Only the minimum necessary information is shared with third-party partners, who are also contractually required to uphold our privacy standards.

5. Cookies & Tracking Technologies

9777bte uses cookies and similar technologies to enhance your browsing experience. The types of cookies are explained below:

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect certain key features of the site.

6. Data Security Measures

9777bte uses industry-leading technology to keep your information secure. The core components of our security framework are:

• SSL/TLS Encryption: All data exchanged between the site and servers is secured with 256-bit encryption.
• Password Hashing: Passwords are stored using the bcrypt algorithm; no staff member can view your password directly.
• Two-Factor Authentication (2FA): OTP-based two-factor security for your account.
• Firewall & DDoS Protection: Servers and databases are protected against external attacks.
• Regular Security Audits: Our systems are regularly audited by independent third-party security experts.
• Restricted Access: Only authorized personnel may access specific data.

7. Data Retention Period

9777bte does not retain data beyond what is necessary. Data is deleted or securely archived in accordance with the guidelines below:

• Active Account Data: Retained for as long as the account remains active.
• Transaction Records: 5 years from the date of the last transaction (legal requirement).
• KYC Documents: 3 years after account closure.
• Log Files & Session Data: 90 days.
• Customer Service Conversations: 1 year after resolution.
• Closed Accounts: Permanently deleted 3 years after the closure date.

Once the retention period expires, data is securely and permanently deleted in a way that cannot be recovered.

8. Your Data Rights

Every registered user at 9777bte enjoys the following rights. Contact support to exercise any of these rights:

9. Protection of Minors

9777bte is strictly prohibited for users under 18. We do not knowingly collect or process data from minors.

• Age verification is mandatory at the time of registration.
• Age verification is carried out as part of the KYC process.
• If an underage user is identified, the account is immediately suspended.
• All their data is deleted immediately.

10. Policy Changes & Contact

9777bte may update this Privacy Policy as needed. Users will be notified of significant changes via email or platform notifications.

Continued use of the site after any changes constitutes acceptance of the updated policy.

For any privacy-related questions or concerns, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7

This Privacy Policy was last January 2026 updated.